Frequently Asked Questions

Quick answers about AEVA, plans and billing.

What is the free trial?

Every new account gets a 14-day free trial with the Basic feature set — tasks, inbox, schedule, CRM, contacts, daily briefing and 2 AI agents. No payment details are required to start.

What happens when the trial ends?

Your account moves to the free Basic plan and keeps working. Pro features (unlimited agents, automations, WhatsApp auto-replies, integrations) stay locked until you subscribe.

Which payment methods are supported?

We accept cards and international payment methods via Stripe, and UPI, netbanking, cards and wallets via Cashfree for customers in India.

Can I cancel anytime?

Yes. Cancel from Billing at any time — your plan stays active until the end of the current billing period, then your account returns to Basic.

Is my data private?

Your data belongs to you. See the Privacy Policy for what we store, how it is encrypted, and how you can export or delete it.

How do AI agents get approval for actions?

Every AI-proposed action lands in the Action Center with a risk level. You approve, reject or defer it — and high-risk actions are paused entirely if you trigger the emergency stop.

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